Get a free limited edition PA canvas bag (valued $18.95) when you get 2 or more items!

Return & Exchanges

Precious April want you to love your purchase. You can return/exchange any item purchased from preciousapril.com within 14 days of the delivery date. Here’s how:

  1. Email hello@preciousapril.com with your order number, return/exchange request and return address. We will respond within 1 business day with details as to how your return or exchange will be processed.
  2. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund or exchange.

Once your package reaches us, please allow 3 to 7 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

Returns shipping costs for change of mind or size to be incurred by the customer.

 

Pre-order return and exchanges

You may cancel your pre-order any time before the product has been dispatched by contacting us at hello@preciousapril.com. Once your order has been dispatched, the normal return policies apply.

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